Intermittent timeouts and performance degradation platform wide

Incident Report for beehiiv

Resolved

This incident has been resolved.

Posted Aug 07, 2024 - 20:54 UTC

Monitoring

We have implemented a fix and website performance has fully recovered. It will take a few minutes for delayed signups, split tests, and email sends to process but no data has been lost

Posted Aug 07, 2024 - 18:35 UTC

Investigating

Due to an influx of malicious traffic, we are seeing highly elevated timeouts across publication websites and the admin section, in addition to delays adding new subscribers and completing A/B tests. The engineering team is at work restoring service as quickly as possible.

Posted Aug 07, 2024 - 17:48 UTC

This incident affected: Publication websites, App Admin, Public API, and Sending emails.